Do you have an executive responsible for support and services where it is not their primary responsibility?

Are your engineers taking support calls? Do you need to formalize your support organization?

Do you have a services organization? Are services given for free?

Considering software as as service and not sure where to begin?

Is your leadership team struggling to maximize performance in your support and services organization?

Is your services and support organization contributing to the strategic objectives of your company?

Considering software as as service and not sure where to begin?

Is your support organization producing long term annuity streams and are you able to leverage the up sell and cross sale opportunites?

How are going to cost effectively repair and replace parts in the field?

Do you have partners to scale and augment your ability to service and support your clients?

How do you expand your services and support infrastructure to international markets?

Do you need to generate revenue beyond your first sale?